Privacy policy

Privacy Policy for SMoLKINE

This Privacy Policy explains how we, SMoLKINE, collect, use, and protect your personal information when you visit our website www.smolkine.com or make a purchase. By using our Site or services, you agree to the practices described in this policy.

1. Information We Collect

When you interact with our Site, we collect the following types of personal information:

Device Information

  • Purpose: To load the Site accurately and to perform analytics on Site usage.
  • Data Collected: Web browser version, IP address, time zone, cookie data, sites/products you view, search terms, and interactions with the Site.
  • How It's Collected: Automatically through cookies, log files, web beacons, tags, or pixels.
  • Shared With: Shopify (our e-commerce platform).

Order Information

  • Purpose: To process purchases, fulfill orders, and provide customer service.
  • Data Collected: Name, billing and shipping addresses, payment information (processed securely by our payment provider), email, and phone number.
  • How It's Collected: Provided by you during checkout.
  • Shared With: Shopify and Printful (our order fulfillment partner, who prints and ships your order).

Customer Support Information

  • Purpose: To provide support and resolve any issues you may have.
  • How It's Collected: Directly from you when you contact us.
  • Shared With: Shopify and other service providers as needed.

2. Minors

Our Site is not intended for children under 16, and we do not knowingly collect personal information from minors. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to request its deletion.

3. How We Use Your Information

We use your personal information for the following purposes:

  • Providing Services: Processing orders, payments, shipping, and customer service.
  • Improving Services: Enhancing your experience and optimizing Site performance.
  • Marketing: Sending updates about products, services, and special offers (you can opt out at any time).

4. How We Share Your Information

We share your personal information with the following parties to provide our services:

  • Service Providers: Shopify (our e-commerce platform), Printful (our fulfillment partner), and other third-party service providers to help us process orders, payments, and provide customer service.
  • Legal Compliance: We may disclose personal information to comply with legal requirements or protect our rights.

5. Behavioral Advertising

We do not currently use behavioral advertising or targeted ad tracking tools on our Site. If this changes in the future, we will update this policy to reflect the tools we use and how you can opt out.

6. Cookies

We use cookies to enhance your experience on our Site. Cookies are small files stored on your device that allow us to remember your preferences and analyze how you use our Site. Cookies may include:

  • Functional cookies: Remembering login details and preferences.
  • Performance cookies: Analyzing Site traffic and usage patterns.

You can control cookie settings in your browser. Please note that disabling cookies may affect the functionality of the Site.

7. Data Retention

We retain your personal information as long as necessary to fulfill our services, process your transactions, and comply with legal obligations. You may request deletion of your personal information by contacting us.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of any inaccuracies.
  • Deletion: Request deletion of your personal data.
  • Opt-Out: You can opt out of marketing communications at any time.

If you'd like to exercise these rights, please contact us using the details provided below.

9. Security

We take the protection of your personal information seriously and implement reasonable security measures to prevent unauthorized access, alteration, or disclosure. However, please be aware that no data transmission over the Internet is completely secure.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page with the "Effective Date" at the top.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, or wish to make a complaint, please contact us:

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

12. Do Not Track

Because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such signals.

Thank you for trusting us with your personal information. We are committed to protecting your privacy and enhancing your experience with SMoLKINE.

Last updated: 7/21/2026