Refund policy

Return & Refund Policy

Every SMoLKINE piece is made just for you — printed on demand, not pulled from a shelf. Because of that, we're not able to accept returns or exchanges for sizing, change of mind, or general preference. All sales are final, except in the case of a defect or misprint.

Damages, Defects & Misprints

Please inspect your order as soon as it arrives. If something's wrong — a defect, a misprint, or the wrong item entirely — email us at smolkinehi@gmail.com within 14 days of delivery with your order number and a photo of the issue. We'll make it right with a free replacement or a full refund, your choice.

Non-Returnable Items

Sale items and gift cards are final sale and not eligible for return, replacement, or refund.

Refunds

Once we've reviewed your issue and approved a refund, you'll be refunded to your original payment method within 10 business days. Your bank or card provider may take a little longer to post it on their end.

If more than 15 business days have passed since your refund was approved and you still don't see it, reach out to us at smolkinehi@gmail.com.

Questions

Got a question about your order or this policy? Reach us anytime at smolkinehi@gmail.com — we're happy to help.